Frequently Asked Questions

What are the contraindications for using the EleGARD™ System?

  • The EleGARD should not be used:
    • If the patient weighs more than 350 lbs./159 kg. (IFU, p. 5)
    • Anytime the patient cannot be correctly or safely positioned on the EleGARD (IFU, p. 5)
    • In standing water or snow (IFU, p. 12).

What is the final angle of elevation for the EleGARD System?

  • The maximum elevation is not measured as an angle, but as a height. The Fully Raised thoracic elevation is approximately 8.5 cm/3.4 in. from supine, and the Fully Raised head elevation is approximately 25.3 cm/10 in. from supine (IFU, p. 25).

What do the battery indicator lights mean?

  • Each light indicates 30% of the charge capacity (IFU, p. 11):
    • No lights – less than 30% charge capacity
    • One light – at least 30% charge capacity
    • Two lights – at least 60% charge capacity
    • Three lights – at least 90% charge capacity.

When the EleGARD System is in use, the battery lights cascade upward once the Up Button has been pressed to indicate elevation is in progress.

What if the battery fails during use?

  • If the battery fails during use, the EleGARD System will remain in its current position. Replace the expired battery with a charged battery, press the Power button to turn the EleGARD on, then press the appropriate up or down button to continue the elevation sequence.

What is the blue button on the control panel?

  • This button stops and/or resets the timer.
  • A single quick push stops the timer.
  • Holding this button for 3 seconds will reset the timer.

When should I remove the Neck and Shoulder Stabilizer Cushion?

  • If the patient is wearing a cervical collar or with bullneck (IFU, p. 7, p. 18).

Who do I contact if I have questions about the EleGARD System?

  • For Clinical Questions email:
  • For Sales & Service call: 763-259-3722 or